Store Policy
Customer Care
At EmiGreens, we care deeply about the people we serve. Here’s our promise to you:
1. Respect & Privacy
We treat every client and space with respect. All personal situations and information remain 100% confidential.
2. Clear Communication
We keep you informed at every step. Expect fast replies, honest updates, and friendly service.
3. Quality First
We take pride in delivering high-quality service—whether we’re cleaning a villa, planning an event, or helping you through a transition.
4. Flexibility & Understanding
Life happens. We’re flexible with rescheduling and always approach emotional services with empathy.
5. Feedback Friendly
Your voice matters. We welcome feedback and use it to grow and serve you better.
Privacy & Safety
1. Confidentiality
All personal information and emotional situations are kept private. We never share details without your consent.
2. Safe Practices
We use safe, eco-friendly cleaning products and follow hygiene protocols during all services.
3. Respectful Conduct
Our team is trained to work with care—especially during sensitive situations like breakups or loss. No judgment, ever.
4. Property Protection
We treat your home and belongings with the utmost respect. Any damages caused during service will be acknowledged and handled responsibly.
5. Team Integrity
Our team is vetted, trained, and trusted. We work quietly, efficiently, and with full accountability.
6. Emotional Support Boundaries
While we provide emotional care through our services, we are not licensed therapists. We encourage clients to seek professional support if needed, and we always act with compassion and clarity.
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Payment Methods
- Thai Bank transfer
- PAYPAL
- Cash
- Wise